Privacy Policy

This Privacy Policy explains how Ultra Services LLC collects, uses and discloses your information when you use our Service. It also describes your privacy rights and how the law protects you.

Your personal data is used to provide and improve the Service. By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

Ultra Services LLC is committed to protecting the privacy of our users and does not share your personal information with third parties. This policy explains how the information you provide is collected, used and protected.

Information We Collect

Only the information needed to provide and improve our services is collected. That may include your name, email address and phone number, and your address when you contact us about a job.

This information is not sold, rented or shared with any third parties.

How We Use Your Information

Information collected is used only to communicate with you as the intended party. Your personal information is not shared with or sold to outside parties for marketing or any other purpose.

Mobile and text-messaging consent information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are excluded from all of the categories above and will not be shared with any third parties.

Personal data may be used for the following purposes:

To provide and maintain the Service, including monitoring how the Service is used.
To manage your account, meaning your registration as a user of the Service. The personal data you provide can give you access to features of the Service available to registered users.
To perform a contract, including developing, complying with and carrying out the purchase contract for products, items or services you have bought, or any other contract with us through the Service.
To contact you by email, phone call, SMS or other equivalent electronic communication, such as a mobile app's push notifications, about updates or information related to features, products or contracted services, including security updates, when necessary or reasonable to carry them out.
To send you news, special offers and general information about other goods, services and events we offer that are similar to ones you have already bought or asked about, unless you have opted out of receiving that information.
To handle your requests to us. All messages you send through the Service, whether to us or to other users, are stored on our servers. Ultra Services LLC uses servers and services owned by third parties to keep these messages.

SMS Disclosure

By contacting us by SMS, you agree to receive recurring messages from Ultra Services LLC. Message and data rates may apply. How often you receive messages depends on your interactions and preferences.

Reply STOP to opt out of future messages, or HELP for more information. No mobile or messaging consent information will be shared with third parties for marketing or promotional purposes. Text-messaging originator opt-in data and consent are excluded from all of the categories above and will not be shared with any third parties.

Disclosure of Your Information

Ultra Services LLC does not share client data with third parties for marketing, promotional or any other purposes. Your personal information is kept confidential and is not disclosed to outside organizations, except as required by law or with your explicit consent.

Personal information may be disclosed only in the following limited circumstances:

When you have given your consent.
When it is needed to enforce our Terms of Service.
When partners or affiliates who have signed non-disclosure agreements with us need it, only to provide you with a specific service.
When it is provided to a company controlled by, or under common control with, Ultra Services LLC, for any purpose allowed by this Policy.
When responding to subpoenas, court orders or legal processes, establishing or exercising our legal rights or the legal rights of others, or defending against legal claims.
When disclosure is believed necessary to investigate, prevent or act on illegal activity, suspected fraud, potential threats to anyone's physical safety, or violations of the Ultra Services LLC Terms of Service, or as otherwise required by law.
When Ultra Services LLC or its assets are acquired by or merged with another company.

Aggregated, non-identifiable information may be shared with others without further notice to you. Examples include the total number of people who used the Service in a given month, or the total number of messages sent during a given period.

International Data Transfers

Your personal information may be transferred to and processed in places outside your state, province, country or other jurisdiction, where data protection laws may differ from yours. Steps are taken to make sure your data is handled securely and in line with this Policy, wherever it is processed.

Data Retention

Your personal information is kept only as long as needed for the purposes in this Policy, unless the law requires or permits a longer retention period. It may also be kept and used as needed to meet legal obligations, resolve disputes and enforce our agreements.

Cookies and Tracking Technologies

The Service may use cookies and similar tracking technologies to improve your experience. Cookies are small text files placed on your device that collect information about your activity on the Service.

You can control cookies through your browser settings. Turning them off may limit your ability to use some features of the page or Service.

Your Choices

You have the right to access, correct or delete your information. For any concerns or questions about your data, contact us at:

info@ultraservicesroofing.com

Policy Changes

This Privacy Policy may be updated from time to time, and any changes will be communicated to you. Continuing to use our services means you accept the updated policy. By using our services, you agree to the terms in this Privacy Policy.

Last updated: 11/21/2025

Your Privacy in Plain Words

When you get in touch about a repair, an inspection or a quote, only the basics are requested: your name, phone number, email or address. That's just enough to reach you and get the work done.

Your personal details stay with us. The only time anything is passed along is when it's needed to complete your project, such as with a payment company or a delivery driver, and even then only what's necessary.

Like most websites, this one may use a few cookies. They help the site run smoothly and show how people use it, so it can be made better for you.

Every reasonable step is taken to keep your information safe. If the way data is handled ever changes, the update will be posted on this page.

Have a question, or want your information deleted? Email info@ultraservicesroofing.com. You count on us to protect your home, and that same trust applies to your privacy.